COVID-19 Updates
March 16, 2020 by Meghan
Classic Harbor Line Key West
COVID-19 UPDATE!
We are so excited for our 2021-2022 sailing season in Key West and will begin operating on November 1!
Guests can book tickets now with plenty of new options on ticket flexibility.
Book online now! VIEW ONLINE CALENDAR Call to order 305-293-7245
Also, there have been many updates on our operating practices that guests should review.
- All tickets are fully refundable, convertible to gift card, or allowed to reschedule up to 24 hours in advance of the booking. Should you want even further flexibility, you can purchase Trip Cancellation Protection during the booking process which allows full-refundable cancellation up to 1 hour prior to your departure time.
- Easily book private charters online or over the phone for your family or friends. Over-the-phone bookings on all of our trips (public or private) avoid a 6% processing fee. Call 305-890-6485 or 305-293-7245 for more details.
- Seating is assigned on all public trips. You may specify a preferred area of seating (i.e., bow/front, middle, cockpit/back) during the booking process. Please note we will do our best to accommodate your request, but specific seats are not guaranteed.
- Hand sanitizer is available throughout the vessel.
- Contactless transactions are available throughout the experience, including ticket purchase, bar & retail purchases, and gratuities.
COVID-19 UPDATE!
What is the air ventilation like?
All seating on Schooner America 2.0 is in open air on the outer decks.
How much space is between me and the next person?
Each group will be given their own assigned seat.
Can I choose my seat?
During the booking process, you can make seating requests (i.e. port bow, starboard, forward, etc), and we will accommodate you as best we can.
How many guests will be on the boat?
Schooner America 2.0 is U.S Coast Guard certified for 85 passengers and 5 crew members. In order to optimize your experience with us, we will never “max out our capacity.” A typical sunset sail has between 40-65 passengers on board.
What is the refund/reschedule policy?
Tickets are fully refundable/reschedule up to 24 hours in advance of your scheduled departure time. If you’d like more flexibility, we now offer Trip Cancellation Protection with every booking which allows refunds/reschedules up to 1 hour in advance of your scheduled departure time!
More Questions? Please do not hesitate to reach out to us at 305-2293-7245 OR email us at [email protected]
Comments Off on COVID-19 Updates
